Information we collect
When checkout becomes available, we may receive your name, email, order reference, purchased items, payment status and delivery activity. Payment-card details are processed by the payment provider and should not be stored by this website.
Basic technical data such as browser type, IP address, timestamps and security logs may be processed to operate and protect the service.
How information is used
- Create, verify and fulfill orders.
- Deliver files and resend the same purchase when appropriate.
- Provide support, prevent fraud and maintain records.
- Comply with legal, tax or payment-provider obligations.
Retention and choices
Order and security records are kept only as long as reasonably needed for fulfillment, dispute handling, compliance and fraud prevention. To request access, correction or deletion where applicable, email flexzonebd@flexzonebd.com. Some records may need to be retained by law or for legitimate disputes.
Security
Reasonable safeguards should be used, but no online service can promise absolute security. Never send card numbers, CVV, account passwords or one-time codes by email.